Shipping & Returns
Shipping & Returns
Shipping Policy:
We are committed to delivering your order as quickly and efficiently as possible. Here are the details of our shipping policy:
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Shipping Time: Orders are typically processed and shipped within 1-2 business days. Delivery times vary based on your location, but you can expect your order to arrive within 7-10 business days.
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Shipping Cost: Shipping costs are calculated at checkout and are based on your location and the weight of your order.
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Tracking Information: Once your order has been shipped, you will receive an email with tracking information so you can follow your order's progress.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your Semecca® Corkscrew Wine Opener, you can return it within 30 days of receipt for a full refund.
Here’s how:
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Return Window: You have 30 days from the date of delivery to return your product.
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Condition of Return: The product must be returned in its original condition and packaging.
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Return Process: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions.
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Refund: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.